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LGBT+ Inclusion Training for the Tourism Industry

Delivered in: English


Providing customer satisfaction goes beyond offering products and services of value. Destinations and operators also have to ensure that LGBT+ customers feel welcome and accepted, and are served in a way that exceeds their expectations. LGBT+ customers are critically aware of where they spend their tourism dollars. They buy from businesses that demonstrate progressive policies and practices toward LGBT+ customers and employees. By providing LGBT+ inclusion training, you are not only demonstrating your commitment to the LGBT+ market, you are also creating a positive and inviting environment for all of your staff.